Refund Policy of Our Products and Services

At Maa Tarini Enterprises (MTE), we are committed to providing high-quality products and services to support the growth and development of small businesses and startups in Odisha and nearby states. We understand that sometimes, circumstances may require a refund. This refund policy outlines the terms and conditions for requesting a refund for goods and services purchased from us.

Eligibility for Refund

Refunds will be considered under the following circumstances:

• Defective or damaged products received.
• Services not provided as agreed upon.
• Duplicate charges for the same product or service.
• To be eligible for a refund, you must notify us of the issue within 7 days of receiving the product or service.

How to Request a Refund

To initiate a refund request, please contact our customer support team via email at care@tarinienterprises.com or by phone at Mob: +91-9776229711.

Please provide the following information when requesting a refund:

• Your name and contact information.
• Order number or invoice number.
• Detailed description of the issue or reason for the refund request.
• Supporting documents, such as photographs of damaged products.

Refund Process

Upon receiving your refund request, we will review the provided information and assess its eligibility within 15 business days.

If your request is approved, we will initiate the refund process. Refunds will be issued using the same payment method used for the original purchase.

Refunds may take 30 business days to process, depending on your payment provider.

Exclusions

We do not offer refunds for products or services that were delivered as described and without defects or after being used partially or fully or after successfully commissioned at your site or premises.

Refunds will not be provided for change of mind, buyer's remorse, or if the product or service does not meet subjective expectations.

Contact Information

If you have any questions or concerns about our refund policy, please contact our customer support team at care@tarinienterprises.com or Customer Support Phone Number: 9776229711 or 7789938080. We are here to assist you and ensure your satisfaction with our products and services.

Changes to this Refund Policy

We reserve the right to update or modify this refund policy at any time without prior notice. Any changes will be posted on our website, and the revised policy will become effective immediately upon posting.

By engaging with Maa Tarini Enterprises, you acknowledge and agree to abide by this refund policy. It is your responsibility to review this policy periodically for any updates or changes.

Thank you for choosing Maa Tarini Enterprises. We appreciate your trust and look forward to serving you and your business needs effectively.